Dr. Draper has nearly 25 years of experience in crisis intervention and suicide prevention work, and is considered one of the nation’s leading experts in crisis contact center practices (hotline, online chat, SMS services, etc.). He oversees all aspects of the federally-funded National Suicide Prevention Lifeline network, which consists of over 160 member crisis centers across the country. Dr. Draper frequently presents at national conferences on subjects related to best practices in crisis intervention and suicide prevention, as well as the use of innovative technologies (text, chat, other online programs, etc.) in helping persons in emotional distress. Dr. Draper also frequently discusses the role of persons with lived experience of suicide (attempt survivors, loss survivors, etc.) in suicide prevention. Dr. Draper has been quoted in The New York Times, ABC News, The New York Post, and TIME among others.